I once got a phone call....

*I once got a phone call from a man who had a broken central air system. It was under a year old, so he asked me about the parts & labor warranty. I told him that most contractors warranty their work for up to one year, so in order to get free labor on repairs he would have to contact the contractor who installed his system.

He told me his Uncle Ned put it in, but moved to West Virginia. I had to break the bad news that only Uncle Ned can warranty the labor costs.

Most of the brands Integrity Air installs(Trane, Amana, Goodman) have parts warranties of 5 years and longer. We also warranty our work on both installations and repairs for one year. And we have no plans to move to West Virginia.

*I once got a phone call from a new homeowner who was having trouble with his central air system. Since it was installed less than six months ago when the home was built, the homeowner never saw the air conditioning contractor. He eventually was able to find the installer.

This is why Integrity Air always leaves a business card sized magnet with our number on the air handler or refrigerator so that there will be no question as to whom to call for air conditioning service.

*I once got a phone call from a lady who was shopping around for a new outdoor section to her home central air system. Her old outdoor unit was stolen. She said that the repairman told her that he would have to take the unit back to the shop to repair it.
Apparently this repairman was not in the phone book, so she had no idea how to track her old system down. To the best of my knowledge, there is no situation where a legitimate contractor would need to take your air conditioner away in order to fix it.

Like all professional repairs done in your home, it is always good to make sure that your air conditioning contractor is properly licensed by the state of Florida.

Or call Integrity Air at 932-2665 for your heating, cooling and air quality needs.

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